All users can edit their own user profiles.
To edit your user profile:
1. On the main menu bar, from the Administration menu, select Edit My Profile. The View My Profile page is displayed.
2. Click Edit Details. The Edit My Profile page is displayed.
3. If you want to change your title, open the Title dropdown list and select a new title.
4. If you want to change your contact phone number, enter a new Contact Phone Number.
5. If you want to change your fax number, enter a new Fax Number.
6. If you want to change your geographic region, open the Geographic Region dropdown list and select a new geographic region.
7. If you want to change your email address, in the Email Address field, type the new email address.
8. If you want to change the Notify Me When option (for receiving an email message when bills are ready for viewing), mark or clear the checkbox.
Note: The checkbox is not applicable for paperless accounts; you will always be notified when paperless bills are ready to view. Paperless invoices are not mailed and can only be accessed online.
9. If you want to change your landing page preference, select a new Home Page Preference option. Options include:
· Invoice List (default)
· Dispute and Inquiry Summary
10. Export to Excel (CSV) functionality is available for user accounts listed on the View My Profile and Edit User Profile screens.
11. User Admin only: If you want to opt-in to paperless billing on eligible accounts (ABN, MNS, and Global services only), you may Select All or individually select the Account-level enabled checkboxes.
Note: Paperless opt-in is a permanent action, opt-out is not available.
12. Click Submit. The View My Profile page is redisplayed, showing your updated user profile.
· A confirmation message is displayed if paperless opt-in is included in the submission, with a message informing you that your request has been submitted successfully and that an email message will be sent to you when the update is completed.
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