Toll-Free Call Detail

The Toll-Free Call Detail report displays toll-free (inbound) call details, in a specified billing month or date.

To display the Toll-Free Call Detail report:

1. Display the Reports Home page.

2. Select the invoice month or date, services, and accounts to use for the report.

3. Navigate through the menu list as follows:

Usage Reports > Toll-Free

OR for SBC service, this report can also be accessed as follows:

SBC Specific Services > Usage

4. Click the Toll-Free Call Detail link. The Toll-Free Call Detail page is displayed.

5. If you want to change the default invoice, define the invoice month or invoice date for the data to display.

6. If you want to change other report defaults, use the Value Selections, Sorting, Summarization, Columns, Output Format, Filters, and Highlighting tab headers.

7. If you want to restore report default values, click Restore Defaults. The report value selections page is redisplayed with the original default values.

8. Click View Report. The report is displayed.

9. Note: You can sort the report data in any column from ascending to descending order by clicking the name of the column heading. Reverse a sort by clicking the column heading name again.

10. If you want to change the report values that you selected after the report is displayed:

a. Click Modify Report. The report page is redisplayed with the values and data selections you entered.

b. Repeat any of steps above as required.

c. Click View Report. The report is redisplayed in accordance with your new selections.

11. If you want to save the report to Saved Report Templates at any time, click Save Report.

12. If you want to view previously downloaded reports, click Report History.

Legend Codes

Code	Description
01	Call routed via Alternate Number Translation.
02	Call routed via ADR Busy.
03	Call routed via ADR Ring No Answer.
04	Call spans more than one rate period.
05	Number not available.
06	Call spans more than one rate period.
07	Call is not eligible for discount.
08	An override code was used.
09	Person-to-Person call.
10	Call completed through AT&T Directory Link.
11	Person-to-Person call billed to a Third Number.
12	Direct Dial call billed to a Third Number.
13	Direct Dial Collect Call.
14	Person-to-Person Collect Call.
15	Direct Dial Operator Handled Call.
16	Call was dropped.
17	Charges are for Local Land Call.
18	Long Distance portion of call is billed separately.
19	Airtime portion of call is billed separately.
20	Service Assurance Warranty.
22	Your AT&T local usage has been added with long distance and IntraLATA usage to obtain the long distance volume discount.
23	Your AT&T local usage has been added with long distance and IntraLATA usage to provide a greater volume discount.
24	Local discount not available in this state.
25	Call spans more than one rate period.
26	This line may function with Account Codes.
27	Directory Link direct dial.
28	Call originated from a pay phone and includes a per use charge which is ineligible for discount.
29	Call originated from a pay phone and includes a per use charge which is ineligible for discount.
30	CLC not applied.
31	Non AT&T carried call.
32	This charge has been prorated due to a partial period installation.
33	AT&T Connected Rates Apply.