Viewing Electronic Billing Solutions Subscription History

Authorized users can search for and view the history of customer media subscriptions at the invoice level.

To view electronic billing solutions subscription history:

1. On the main menu bar, from the Electronic Billing Solutions menu, select View Media History. The Media History Selection page is displayed.

2. If you want to filter the search by media creation date, in the Media Create Date fields, select either or both From and To dates from the calendars.

3. If you do not want to filter the search by media creation date, next to the Media Create Date fields, click Clear Dates.

4. If you want to filter the search by invoice date, in the Invoice Date fields, select either or both From and To dates from the calendars.

5. If you do not want to filter the search by invoice date, next to the Invoice Date fields, click Clear Dates.

6. If you want to filter the search by Usage Processed Date, in the Usage Processed Date fields, select either or both From and To dates from the calendars.

7. If you do not want to filter the search by Usage Processed Date, next to the Usage Processed Date fields, click Clear Dates.

8. If you know the subscription ID and want to filter the search by it, type the ID in the Subscription ID field.

9. From the Subscription Type dropdown list, select the subscription type.

10. If you want to filter the search by media product, from the Media Product dropdown list, select the product.

11. If you want to filter the search by status, from the Status dropdown list, select one of the following subscription status types:

1. • All – Electronic Billing Solutions of all status types

   • Created – Electronic Billing Solutions that have been created and sent

   • Pending – Electronic Billing Solutions that have not yet been processed

   • Not Active – Electronic Billing Solutions of disconnected accounts

   • No Current Data – Electronic Billing Solutions for which data is not available

10. If you know the account number and want to filter the search by it, type the number in the Account Number field.

11. If you know the EDI GS ID number and want to filter the search by it, type the number in the EDI GS ID Number field.

12. If you know ISA control number and want to filter the search by it, type the number in the ISA Control Number field.

13. If you know the ISA receiver ID and want to filter the search by it, type the ID in the ISA Receiver ID field.

14. Click Apply Selection. The search results are displayed on the Media History pane below the Media History Selection section of the View Media History page.

Notes:

§       You can return to the Media History Selection section by clicking any link in that section.

§       You can view media subscription information by clicking the appropriate link in the Subscription ID column of the Media History section.

Related Topics

Viewing Electronic Billing Solutions Subscription Information