Authorized users can pay bills for all company accounts or selected accounts. You can submit full or partial payments for an invoice or multiple invoices or, where statements exist, for a statement or multiple statements, using the One-Time Payment (OTP) option.
Note: This option is not available for accounts with EMEA and Global services.
Each account that is selected for payment must include a financial profile.
To pay bills for all or selected accounts by OTP:
On the main menu bar, from the Pay Bill menu, select Pay.
Note: You can also display the Pay Bill - Select Account page from the Bill Summary page.
If you want to filter the list, click the Account Number link.
In the Pay column, mark the checkboxes for the account invoices or statements you want to pay.
Note: You can only select rows for which the Amount to Pay column is editable.
If the link in the Financial Information column is No or if the link is Yes but you want to update financial information, click the link to create or update the financial information. The Pay Bill – Update Financial Information page is displayed.
If you want to view the total amount due per page, click Calculate Total Per Page. The total amount due is calculated for each page.
If you want to change a payment amount, in the Amount To Pay column, type the new amount.
Click Continue. The Pay- Review Payment page is displayed.
Review the payment information.
Click Agree. The Pay- Payment Confirmation page is displayed.
If you want to update your email address, in the Your e-mail address is field, type your new email address and click Update email. A message confirms that your email has been successfully updated.
Click OK.
Related Topics
Paying Bills - Automatic Payment Option (APO)