Authorized users can view payment history for all or selected company accounts. You can filter the data by various parameters to narrow the scope of the information displayed.
Note: This option is not available for Mobile Svc service accounts.
To view payment history for all or selected company accounts:
On the main menu bar, from the Pay Bill menu, select View Payment History. The View Payment History page is displayed.
Note: You can also access this page from the Bill Summary page by clicking the Payments or Payments Since Last Invoice amount links.
Note: If you selected Selected Accounts but did not previously select at least one account, group, or subaccount on the Account Selection page, the Payment History Selection filter page is displayed on top of the View Payment History page. If the Payment History Selection filter page is displayed, skip step 2 and follow the instructions in the subsequent steps.
If you want to filter the list by status, from the Status dropdown list, select the status to display. Status choices are:
Pending - Payments that have been successfully applied/processed in the AT&T billing system, but do not yet appear on a bill.
Processed - Payments that have been successfully applied/processed in the AT&T billing system, and do appear on a bill.
If you want to filter the list by account number:
Click the Account Number link. The Account Selection filter selection page is displayed.
On the list, mark the account(s) to view.
Notes:
Find account(s) quickly by typing the first few digits into the Find field and clicking Find.
Select all accounts by clicking Select All.
Clear all checkboxes by clicking Clear All.
Click Submit. The Payment History Selection filter page is redisplayed.
If you want to filter the list by start date, click the From Date calendar button and select the start date.
If you want to filter the list by end date, click the To Date calendar button and select the end date.
Click Apply Selection. The View Payment History page is displayed.
If you want to sort the list according to data in a specific column, click the column name. The data in the list is sorted accordingly, and an arrow next to the column name displays the sort order (ascending or descending). If you want to reverse the sort order, click the column name again.
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