The One Time Charges page displays one-time and prorated charges per service for an account and each of its subaccounts.
To view one-time and prorated charges:
On the main menu bar, from the View Bill menu, select Bill Summary. The Bill Summary page is displayed.
If you want to display charges for a different invoice date, from the Invoice Date dropdown list, select the date.
Click Apply Selection. The Bill Summary page is refreshed to show the details you requested.
In the Invoice Summary section, click the One Time Charges amount link. The One Time Charges page is displayed.
If you want to display or hide the dispute icon (D) next to disputed charges, mark or clear the Show Dispute Icon checkbox.
Notes:
The Show Dispute Icon option will not be available for Mobile Svc service accounts.
Marking the Show Dispute Icon checkbox also displays a right-pointing arrow next to undisputed charges.
Where a right-pointing arrow appears next to a charge, you can create a dispute for the charge by pointing to the arrow and selecting Create Dispute from the popup menu.
Where a D appears next to a charge, the charge has been disputed. You can view dispute details or create an additional dispute for the charge by pointing to the D and selecting View/Create Dispute from the popup menu.
If you want to filter the list, click any link above the list. The associated selection filter page is displayed.
If you want to sort the list according to data in a specific column, click the column name. The data in the list is sorted accordingly, and an arrow next to the column name displays the sort order (ascending or descending). If you want to reverse the sort order, click the column name again.
Related Topics
Viewing Bill Summaries and Related Information