You can add notes to a submitted (but not closed) dispute or inquiry.
To add notes to a dispute:
1. Display the View Dispute History page.
2. In the Tracking Number column, click the link for the dispute to which to add a note. The Edit Details page is displayed.
3. In the Add Notes to Dispute Description section, type the note or question in the text box (up to 2000 characters).
4. Click Submit at the bottom of the page. The note is added to the Description/Notes column in the Status History section on the Edit Details page.
5. Close the window by clicking the small X at the top right of the window.